Return/Exchange Policy

  • We will gladly accept any unworn, unwashed product with original tags within 90 Days of purchase for a refund or an exchange, excluding the Winter Wear items, as they can be exchanged or returned within 15 days of purchase only.
  • Please return goods with a copy of the invoice and mention the reason for returning the items.
  • Customers need to return the merchandise via reliable delivery i.e. courier or registered post at his own expense to our address.
  • Delivery Charges will not be refunded.
  • Refund requests will be processed within 15 to 20 working days after receiving the returned products.
  • All returns should be sent to 252/254 Main Mehmoodabad Road # 3, Karachi, Pakistan.
  • You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping on orders above Rs 3000/- will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you may vary.
  • You should consider using a track able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
  • Undergarments cannot be exchanged or returned.
  • For further queries about exchanges and returns, please contact us at info@thecutprice.com. 

FOLLOW THESE SIMPLE STEPS TO RETURN OR EXCHANGE YOUR ITEM(S):

1. COMPLETE RETURN FORM

If you wish to return or exchange any portion of your online order, please complete the Return Form and include it with your return shipment.

Don't have a Return Form?

Download Form

If you wish to return or exchange any product of your order, please complete this form and include it with your return shipment.

2. REPACK MERCHANDISE

Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.

3. SHIP TO

A customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:

The Cut Price

252/254 Main Mehmoodabad

Road # 3,

Karachi, Pakistan

Phone: +92 336 2418969 (Timings 10:30 – 8:30)